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var(--nuria-border)}.ticket-banner-item-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:2px}.ticket-banner-item-number{font-size:10px;font-weight:600;color:var(--nuria-text-muted);font-variant-numeric:tabular-nums}.ticket-banner-item-priority{font-size:9px;font-weight:600;text-transform:uppercase;letter-spacing:.03em;padding:1px 5px;border-radius:3px}.ticket-banner-item-priority--low{color:var(--nuria-text-muted);background:color-mix(in srgb,var(--nuria-text-muted) 10%,transparent)}.ticket-banner-item-priority--medium{color:#d97706;background:color-mix(in srgb,#d97706 10%,transparent)}.ticket-banner-item-priority--high{color:#ea580c;background:color-mix(in srgb,#ea580c 12%,transparent)}.ticket-banner-item-priority--urgent{color:#dc2626;background:color-mix(in srgb,#dc2626 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var(--nuria-border);border-radius:8px;font-size:14px;font-family:inherit;background:var(--nuria-input-bg);color:var(--nuria-text);outline:none;resize:vertical;min-height:80px;transition:border-color .2s}.ticket-modal-textarea:focus{border-color:var(--nuria-primary)}.ticket-modal-textarea::placeholder{color:var(--nuria-text-muted)}.ticket-modal-textarea:disabled{opacity:.6}.ticket-modal-actions{display:flex;gap:10px;margin-top:4px}.ticket-modal-btn-cancel{flex:0 1 auto;padding:10px 16px;border:1px solid var(--nuria-border);background:var(--nuria-bg);border-radius:8px;font-size:14px;font-weight:500;color:var(--nuria-text-secondary);cursor:pointer;transition:all .15s}.ticket-modal-btn-cancel:hover:not(:disabled){border-color:var(--nuria-text-secondary);color:var(--nuria-text)}.ticket-modal-btn-cancel:disabled{opacity:.5;cursor:not-allowed}.ticket-modal-btn-submit{flex:1;padding:10px 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10px;background:#f3f4f6;border-radius:8px;font-size:12px}.ticket-modal-file-info{display:flex;align-items:center;gap:6px;min-width:0;color:#4b5563}.ticket-modal-file-name{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:150px;color:#1f2937;font-weight:500}.ticket-modal-file-size{color:#9ca3af;flex-shrink:0}.ticket-modal-file-remove{display:flex;align-items:center;justify-content:center;width:20px;height:20px;border:none;background:transparent;color:#9ca3af;cursor:pointer;border-radius:4px;padding:0;flex-shrink:0}.ticket-modal-file-remove:hover{background:#e5e7eb;color:#ef4444}.ticket-modal-attach-btn{display:inline-flex;align-items:center;gap:6px;padding:6px 12px;border:1px dashed #d1d5db;border-radius:8px;background:transparent;color:#6b7280;font-size:12px;cursor:pointer;transition:all .15s ease}.ticket-modal-attach-btn:hover:not(:disabled){border-color:#9ca3af;color:#374151;background:#f9fafb}.ticket-modal-attach-btn:disabled{opacity:.5;cursor:not-allowed}.ticket-modal-file-error{font-size:12px;color:#ef4444;margin-top:4px}.support-cta{margin-top:8px;padding:12px 14px;background:#fef3c7;border:1px solid #fcd34d;border-radius:12px;animation:aiCardIn .4s ease}.support-cta-text{font-size:13px;color:#92400e;line-height:1.5;margin-bottom:10px}.support-cta-button{display:inline-flex;align-items:center;gap:6px;padding:8px 16px;background:#f59e0b;color:#fff;border:none;border-radius:8px;font-size:13px;font-weight:500;cursor:pointer;transition:all .15s;width:100%;justify-content:center}.support-cta-button:hover{background:#d97706}.support-cta-button:active{transform:scale(.98)}[data-theme=dark] .support-cta,[data-theme=ocean] .support-cta,[data-theme=forest] .support-cta,[data-theme=sunset] .support-cta,[data-theme=purple] .support-cta,[data-theme=rose] .support-cta{background:#f59e0b26;border-color:#f59e0b4d}[data-theme=dark] .support-cta-text,[data-theme=ocean] .support-cta-text,[data-theme=forest] .support-cta-text,[data-theme=sunset] .support-cta-text,[data-theme=purple] .support-cta-text,[data-theme=rose] .support-cta-text{color:#fbbf24}.escalated-notice{display:flex;align-items:center;gap:8px;padding:10px 16px;background:#fef3c7;border-top:1px solid #fde68a;color:#92400e;font-size:12px;line-height:1.4}.escalated-notice svg{flex-shrink:0;color:#d97706}[data-theme=dark] .escalated-notice,[data-theme=ocean] .escalated-notice,[data-theme=forest] .escalated-notice,[data-theme=sunset] .escalated-notice,[data-theme=purple] .escalated-notice,[data-theme=rose] .escalated-notice{background:#f59e0b26;border-top-color:#f59e0b40;color:#fbbf24}[data-theme=dark] .escalated-notice svg,[data-theme=ocean] .escalated-notice svg,[data-theme=forest] .escalated-notice svg,[data-theme=sunset] .escalated-notice svg,[data-theme=purple] .escalated-notice svg,[data-theme=rose] .escalated-notice svg{color:#fbbf24}.home-help-center{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;padding:0 16px 12px}.home-help-center-card{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:8px;padding:16px 8px;background:var(--nuria-bg);border:1px solid var(--nuria-border);border-radius:12px;cursor:pointer;transition:all .2s ease;text-decoration:none;color:inherit;min-height:80px}.home-help-center-card:hover{transform:translateY(-1px);box-shadow:0 4px 12px #00000014;border-color:var(--nuria-primary)}.home-help-center-icon{font-size:24px;line-height:1}.home-help-center-label{font-size:12px;font-weight:500;text-align:center;line-height:1.3;color:var(--nuria-text);overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.home-hub-cards{display:flex;flex-direction:column;gap:8px;padding:0 16px 12px}.home-hub-card{display:flex;align-items:center;gap:12px;padding:12px;background:var(--nuria-bg);border:1px solid var(--nuria-border);border-radius:12px;cursor:pointer;transition:background .15s,border-color .15s;text-align:left;width:100%;text-decoration:none;color:inherit}.home-hub-card:hover{background:var(--nuria-bg-secondary);border-color:var(--nuria-text-muted);box-shadow:0 2px 8px #0000000f;transform:translateY(-1px)}.home-hub-card:active{transform:scale(.98);box-shadow:none}.home-hub-card-icon{width:36px;height:36px;border-radius:10px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.home-hub-card-icon--help{background:#8b5cf61f;color:#8b5cf6}.home-hub-card-icon--tickets{background:#f59e0b1f;color:#f59e0b}.home-hub-card-icon--scheduling{background:#10b9811f;color:#10b981}.home-hub-card-icon--chat{background:color-mix(in srgb,var(--nuria-primary) 12%,transparent);color:var(--nuria-primary)}.home-hub-card-content{flex:1;min-width:0}.home-hub-card-title{font-size:13px;font-weight:600;color:var(--nuria-text);display:flex;align-items:center;gap:6px}.home-hub-card-desc{font-size:12px;color:var(--nuria-text-secondary);margin-top:1px}.home-hub-card-badge{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 5px;font-size:11px;font-weight:600;color:#fff;background:var(--nuria-primary);border-radius:9px}.home-hub-card-chevron{flex-shrink:0;color:var(--nuria-text-muted);transition:transform .2s ease}.home-hub-card:hover .home-hub-card-chevron{transform:translate(2px)}.ticket-list{display:flex;flex-direction:column;height:100%;overflow-y:auto;padding:16px}.ticket-list-section{margin-bottom:16px}.ticket-list-section-header{display:flex;align-items:center;justify-content:space-between;padding:4px 0 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